Industry guide

Hospitality Merchant Services

Hotels and stays mix deposits, card-on-file, and final settlement. CMS compares Flat Rate, Surcharge, and Cash Discount around how guests actually pay—from booking to checkout.

Hotel front desk with a payment terminal in a lobby setting

What usually changes what you pay

In hospitality, ticket size, how customers pay, and debit versus credit mix can move your real cost more than a advertised “flat” plan admits. Use the points below as a checklist when you compare options.

  • Deposits and final settlement
  • Card-on-file holds
  • In-person vs remote payments
  • Average stay / ticket size

Good to know

These notes are written for business owners. They explain what CMS looks at before recommending Flat Rate, Surcharge, or Cash Discount for this industry.

  • Authorization, deposit, and final settlement are not the same as a simple retail sale—your comparison should reflect that.
  • Card-on-file and delayed settlement belong in the offer story, not under a pretty flat rate that ignores them.
  • Surcharge and Cash Discount follow your confirmed state and guest-facing disclosure rules.
  • CMS may review volume yearly and adjust as you grow—said plainly when it applies.
How CMS helps

Flat Rate · Surcharge · Cash Discount

Hospitality is not one swipe rate. CMS reviews deposits, final settlement, and in-person mix, then steers toward Flat Rate, Surcharge, or Cash Discount with modest, believable savings.

  • CMS Flat Rate
  • CMS Surcharge Program
  • CMS Cash Discount Program

Market comparisons use verified plan totals. A lower rate on a different monthly plan is treated as a separate plan, not a blind swap.

Pricing only. CMS does not recommend a terminal, POS, gateway, or partner platform on this page.

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Nevada operators

Running a hospitality business in Nevada — including Las Vegas Strip and neighborhood spots — means tips, guest mix, and busy nights can change what you really pay. Compare Flat Rate, Surcharge, and Cash Discount with local guidance on the Nevada hub, then start a review with Nevada prefilled.